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Return & Refund Policy
Return & Refund Policy for Purchased Terminals and Online Accessories
Thanks for shopping with www.wirelessterminalsolutions.co.uk.
If you are not entirely satisfied with your purchase, we’re here to help.
Delivery
Our shipping partners are DPD and Royal Mail. An estimated delivery time is 1-2 working days for online accessories and 2-3 days for purchased terminal equipment. Timescales given are for UK based customers. Please note that the delivery time is to be seen as guidelines, we disclaim all responsibility for any delays in delivery. During the Christmas and New Year period, the delivery time may be slightly longer than usual.
Customs
Wireless Terminal Solutions does not take any responsibility for customs clearance. Additional costs may come due to customs handling which Wireless Terminal Solutions are exempt from.
Returns
You have 7 calendar days to return a purchased card terminal or online accessory order from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
You have 7 calendar days to return a purchased card terminal or online accessory order from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable and Wireless Terminal Solutions always stress that items are to be returned to us using a courier or signed signature.
Wireless Terminal Solutions